16 Feb

Head Supply Operations Rides Apac Jobs Vacancy in Uber Singapore

Head Supply Operations Rides Apac
Singapore S00
16 Feb, 2018 30 days ago

Uber Singapore urgently required following position for Head Supply Operations Rides Apac. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

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Head Supply Operations Rides Apac Jobs Vacancy in Uber Singapore Jobs Details:

About Uber

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role

We're looking for an experienced leader to shape our driver customer strategy and business operations across APACx. You'll come with a track record of building teams and systems tied directly to the top and bottom line results of the organisation, ideally with experience of designing and scaling processes that delight customers.
What You'll Do

Lead a team of 15+, responsible for managing the experience of drivers across 14 countries
Set the strategy for the driver experience across regional and country teams, achieving business results through data-analysis, research, experimentation and operational excellence, leveraging scale, expertise and costs to achieve the right balance of centralisation for the region
Own the results of our investments and resourcing across markets
Ensure our core driver products are configured to work as effectively as possible in every market; ensuring HQ Product team and Regional Ops strategic product leads are working together effectively
Champion the needs of drivers in the APACx region and individual countries with the global product team to ensure our technology exceeds the expectations of our customers and enhances cities across the region
Collaborate closely with the country and sub-regional GMs across APACx in order to understand their markets, their pain points and challenges and ensure that your team is adding value to their businesses
Leverage deep expertise and collaborate effectively with our marketing, strategy, analytics, design, finance and other specialist teams in order to produce outcomes that delight our drivers and grow our business
Be part of the APACx Operations leadership team, setting the tone on culture from the top

What You’ll Need

High energy and motivational leadership driven by personal influence and example - . demonstrated ability to build, coach and inspire high performing teams to reach their potential
8+ years of deep, hands-on management of functions that includes a combination of the following: operations, business analytics, marketing, customer loyalty and retention, project management
Excellent collaboration and stakeholder management skills - building deep, trust based relationships with city, Regional, and HQ teams
Strong business judgement and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them
Experience drawing actionable insights from data collection and analysis
Experience working closely and communicating effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines
Strong experience managing teams across multiple offices and territories

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