25 Dec

Corporate Travel Counselor Jobs Vacancy in American Express Global Business Travel Singapore

Position
Corporate Travel Counselor
Company
American Express Global Business Travel
Location
Singapore S00
Opening
25 Dec, 2017 24 days ago

American Express Global Business Travel Singapore urgently required following position for Corporate Travel Counselor. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Corporate Travel Counselor Jobs Vacancy in American Express Global Business Travel Singapore Jobs Details:

GBT Singapore is expanding! We are looking for driven and customer focused people to join our Corporate Travel Service Delivery team. We provide intensive training and mentorship program to develop you with travel knowledge and customer service skills. You will have great opportunity to network and gain industry knowledge from Hotels and Airlines and be equipped with travel technology tools. If you are passionate about travel and willing to learn, we are looking for You!

Key Responsibilities:

  • Provide accurate business travel arrangement for corporate accounts including air, hotel, car and ground transportation arrangement
  • Understand customers’ needs to propose best alternatives in terms of pricing & routing
  • Planning of travel itineraries, making reservations & ticketing for international markets
  • Gain knowledge and adherence to clients procedures, programs and policy guidelines
  • Update and maintain accurate and Personal Client Profile
  • Check document validity, provide accurate visa requirements and application details at the time of reservation
  • Confirm travel itinerary request within the stipulated Service Level Agreement
  • Inform customer by the preferred communication channel for any changes of travel schedule
  • Build and maintain good working relationships with our corporate customers

Key Requirements:
  • At least
2 years of relevant experience in Reservation & Ticketing preferably in Travel and /or Airlines industry Hands on knowledge of GDS system (eg: Galileo / Amadeus/ Sabre ) is a plus but not a mandatory requirement Basic understanding of international travel requirements and destination knowledge a plus Good verbal and written communication and interpersonal skills Ability to work under pressure and multi-task while maintaining professional rapport with corporate clients Good problem solving skills and attention to details Good team player and collaborative mindset to drive the best outcome Customer focused and driven to helping others is a necessity – will to serve Why Join GBT? Quarterly Incentives Training & Mentorship Travel Perks & Discounts – Air & Hotel Extensive Medical, H&S & Insurance benefits etc #LI-DG1 Location Singapore >Singapore It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. GBT Recruitment Privacy Statement For help, please contact our support team at GBT.Talent@aexp.com .


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