13 Jan

Executive Customer Care Experience Management Jobs Vacancy in Maybank Singapore

Position
Executive Customer Care Experience Management
Company
Maybank
Location
Singapore S00
Opening
13 Jan, 2018 30+ days ago

Maybank Singapore urgently required following position for Executive Customer Care Experience Management. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Executive Customer Care Experience Management Jobs Vacancy in Maybank Singapore Jobs Details:

The Maybank Customer Experience Management department’s charter is to transform the bank’s customer experience and improve satisfaction.
There is a new opportunity for a talented and motivated individual to join the Customer Care team, which is responsible for oversight and enhancement of bank-wide issues management and service recovery efforts, including training, resolution, tracking and associated regulatory functions.

Specific responsibilities include:
Handling of escalated complaints and issues
Tracking and reporting
Service training to foster customer-centricity and effective customer handling
Assist with projects to drive service culture and mindset
Provide insights and actionable recommendations on gaps relating to customer experience
Requirements
Diploma and above
High EQ, service-oriented individual with good team spirit and a positive attitude
Excellent communication and presentation skills
Good administrative skills, and able to work with spreadsheets
Detail-oriented, and able to multi-task
Experience in any service industry is an advantage


Jobs Vacancy Related to Executive Customer Care Experience Management:

25Jan

Marketing Executive Jobs Vacancy in Company Ang Mo Kio. Company Ang Mo Kio opening great career opportunity and jobs vacancy for Marketing Executive position. This jobs vacancy will be open for new jobs applicant starting for 25 Jan, 2018. Strong project management time management, organizational skills, and attention to detail. An all-in-one automotive marketplace, solutions and service provider... ... Continue reading -->


22Jan

Customer Service And Admin Executive Jobs Vacancy in Lovethatbag Llp Woodlands. Lovethatbag Llp Woodlands opening great career opportunity and jobs vacancy for Customer Service And Admin Executive position. This jobs vacancy will be open for new jobs applicant starting for 22 Jan, 2018. Minimum 1-3 years of customer service experience. Follow customer service policies and procedures to ensure consistent customer satisfaction Serve as a liaison... ... Continue reading -->


13Jan

Executive Customer Care Experience Management Jobs Vacancy in Maybank Singapore. Maybank Singapore opening great career opportunity and jobs vacancy for Executive Customer Care Experience Management position. This jobs vacancy will be open for new jobs applicant starting for 13 Jan, 2018. The Maybank Customer Experience Management department’s charter is to transform the bank’s customer experience and improve satisfaction.... ... Continue reading -->


25Jan

Marketing Executive Jobs Vacancy in Carro Bishan New Town. Carro Bishan New Town opening great career opportunity and jobs vacancy for Marketing Executive position. This jobs vacancy will be open for new jobs applicant starting for 25 Jan, 2018. Full-time / Permanent ( Entry Level / Junior Executive, Experienced / Senior Executive ). Strong project management time management, organizational skills, and... ... Continue reading -->


16Nov

Customer Experience Executive Contact Center Jobs Vacancy in Aig . Aig opening great career opportunity and jobs vacancy for Customer Experience Executive Contact Center position. This jobs vacancy will be open for new jobs applicant starting for 16 Nov, 2017. Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system. Customer service orientation.... ... Continue reading -->


  • Company: Aig
  • Added: 30+ days ago