11 Jan

Customer Service Executive Jobs Vacancy in Stanley Security Singapore Pte Ltd Singapore

Position
Customer Service Executive
Company
Stanley Security Singapore Pte Ltd
Location
Singapore S00
Opening
11 Jan, 2018 8 days ago

Stanley Security Singapore Pte Ltd Singapore urgently required following position for Customer Service Executive. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Executive Jobs Vacancy in Stanley Security Singapore Pte Ltd Singapore Jobs Details:

PRIMARY PURPOSE OF JOB:
Reporting to the Service Operation Supervisor, you will be responsible in providing administrative and sales support to service staff; attend to phone calls, filing of documents, data entry, purchasing and credit control; co-ordinate and plan attendance to customer service requests.

MAJOR RESPONSIBILITIES:
Manage help desk and attend to phone calls
Filing of documents, data entry
Co-ordinate and plan attendance to customer service requests
Register and monitor incoming orders
Monitor and update maintenance contracts and plan master PM schedules
Purchasing and credit control
Assist to invoice customers for services delivered
Prepare regular sales updates/reports for the Service Manager and the Team Leaders
Assist to generate quotations, delivery orders, PM checklists, stock transfer In/Out forms, etc.
Assist to prepare RMAs
Manage Service mini store, T-loan equipment, tools and PPE issued to the Service Engineers
Assist on yearly ISO audit

REQUIREMENTS:
Diploma in Business Studies, Accounting, Economics, etc. or NTC2 with 2 to 3 years relevant experience
Good knowledge on MS Words, Excel and Outlook
A good team player, independent and able to work under pressure
Positive attitude, coupled with the ability to take initiatives


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