12 Jan

Customer Service Consultant Jobs Vacancy in Ingersoll Rand Singapore

Position
Customer Service Consultant
Company
Ingersoll Rand
Location
Singapore S00
Opening
12 Jan, 2018 30+ days ago

Ingersoll Rand Singapore urgently required following position for Customer Service Consultant. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Consultant Jobs Vacancy in Ingersoll Rand Singapore Jobs Details:

At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands—including Club Car®, Ingersoll Rand®, Thermo King®, Trane®, American Standard® Heating & Air Conditioning and ARO® - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com.

Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.

Responsibilities:
  • Act as customers’ representative & serve as main contact point for customers
  • Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
  • Promote and propose Service Solutions & chiller maintenance contract to building consultants and contractors
  • Actively identify potential opportunities & develop solutions with new customers
  • Responsible for developing long term customer relationships and maximizing account penetration and customer retention
  • Resolves customer complaints through investigation and make recommendation to customers
  • Any other relevant job assignment from times to times
Requirements:
  • Diploma/ Degree in in Mechanical/ Electrical engineering or its equivalent
  • Customer driven and willing to learn new options/ offerings to fulfil customers’ requirements
  • Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage
  • Experience in sales is added advantage
  • Experience as consultant, ESCO, engineer are valued; ability to earn trust from customers
  • Those without prior experience but interested to join this line is welcomed

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.
Primary Location: Asia Pacific-Singapore-Central Singapore
Work Locations: Singapore Benoi Sector 27 Benoi Sector SINGAPORE 629859
Job: Sales
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Experienced
Job Posting: Jan 12, 2018, 7:38:44 AM


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