20 Jan

Gcg Service Relationship Manager Jobs Vacancy in Citi

Position
Gcg Service Relationship Manager
Company
Citi
Location
S00
Opening
20 Jan, 2018 28 days ago

Citi urgently required following position for Gcg Service Relationship Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Gcg Service Relationship Manager Jobs Vacancy in Citi Jobs Details:

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Associate's Degree/College Diploma
  • Job Function: Operations Customer Service
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17084485

Description

Job Purpose:

  • The Hub Operations Analyst delivers excellence in operations support to Retail Bank. The team of Operations Analysts works to ensure Citibank’s good customer data hygiene and provide operational support to enable front-liners to maximize their productivity

Key Responsibilities include:

Hub Operations:

Operations functions include but not limited to:

  • Perform updates, reviews and cleansing of data entries
  • Support deal rectifications, STP Lodgements, maintenance of KYC, passport details update, etc.
  • Maintenance of investment transactions approved listing
  • Process and review W8/W9 forms, Secured Form, STP Phone, AIR, SPF (new and renewal) etc.
  • Review COLD Report
  • Manage and ensure adherence to customer ROE – OWSP Brokerage accounts/Exit country
  • Support the effective implementation of processes to bring about efficiency and improvements
  • Support efforts that result in remarkable customer experience

Compliance and Controls:

  • Reviews COLD reports
  • Performs regular self-assessment on compliance and ensures proper documentation and to be ready for audit at all times
  • Complies with Citibank policies and procedures to ensure safeguard of Citibank's and customers’ assets

Qualifications

Knowledge/Experience/

Technical Skills:
  • Tertiary education
  • At least 3 year experience in banking industry, preferably in a banking operations unit
  • Knowledge of banking products and services as well as exposure to investment products and processes would be an advantage
  • Strong team player
  • Meticulous and organized

Personal Skills:

  • Good communication and interpersonal skills
  • Keen and fast learner
  • High integrity


  • Company: Citi
  • Added: 28 days ago

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