04 Feb

Customer Experience Sales Support Executive Jobs Vacancy in American Express International Inc

Position
Customer Experience Sales Support Executive
Company
American Express International Inc
Location
Opening
04 Feb, 2019 18 days ago

American Express International Inc urgently required following position for Customer Experience Sales Support Executive. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Experience Sales Support Executive Jobs Vacancy in American Express International Inc Jobs Details:

Roles & Responsibilities
  • Providing exceptional support to our Sales and Client Management team with day-to-day payment transactional processes and flow

  • Utilizing your knowledge of our products & services to work with operations team in order to drive smooth client payment experience

  • Educating both new and existing clients on the features and benefits of our online payments platform

  • Resolving payment issues or queries by reaching out to clients on a regular basis

  • Looking to identify process improvements with the objective to improve overall client satisfaction/experience

Requirements
  • Degree/diploma qualified in a financial/business discipline preferred but not essential

  • Excellent customer service & communication skills with the ability to quickly form strong and lasting relationships

  • Strong attention to detail Strong PC skills, including Excel

  • Proficient conversing in both English & Mandarin (dialect also desirable though not essential) in order to liaise with business clients

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express has been awarded Aon Hewitt Best Employer Singapore six times. Join us and you’ll soon see why.

As an employee, you can expect challenging work, with purpose. Be more than just your job. Be the voice of inspiration and transform the way the world does business for a living. By joining American Express, you are choosing to become a part of the dynamic team that is recognized as Singapore's "Best Employer 2018".
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Why American Express?
There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.
Don’t make a difference without it.
Don’t live life without it.


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